Returns and Exchanges

Returns and Exchanges

1 - Pack all the items in the original packing, unused with labels still attached.
2 - Pop your dispatch note in the bag, circling which items you are returning and your reason for return. If you have lost it just write the info on a piece of paper.
3 - Send the parcel to this address:
Returns Department, Warnocks Schoolwear, 791-793 Lisburn Road, Belfast, BT9 7GX
4 - We will let you know when we have received the parcel and processed your refund

Eligibility of Items for Return or Exchange

Customers have the right to return any purchased items within 14 calendar days from the moment of receiving those items from us. The items can be returned provided they are unused and in their original packaging with all labels still attached - with the exception of shirts and blouses which must be unopened.

Returns shipping fees are the responsibility of the sender.

We will notify you once we have received and processed your refund. Please allow up to 10 working days.

If you have any further queries or believe an item to be faulty please contact [email protected]